Practical ways to support someone who is grieving

Welham Jones Funerals & Memorials was established in Sevenoaks in 1992. Their long heritage brings a wealth of knowledge and experience of the funeral director industry over the years, passed down through the generations of the Welham Jones family. In the following article they share practial advice on how you can support someone who is grieving.


When you don’t yet know the right words to say, a simple act of support can often do all the talking for you – and it often relieves stress during a busy, exhausting time. However, how you offer help can be just as important as what you offer. Instead of saying, “Let me know if you need anything,” try specific offers such as:

  • “I’m heading to the supermarket – can I pick up anything for you?”
  • “I’ve made a stew – when can I drop it round?”
  • “Would you like me to take you to the registrar?”
  • “Can I help you with the flowers or music for the funeral?”

You could also:

  • Give support with organising the funeral: A quiet act of support that was listed as important by 55% of responders in Theos survey, funeral support can go a long way in easing some pressure on the grieving party.
  • Aid with legal issues: legal jargon is confusing at the best of times, and in times of grief, when emotions are heightened, having a supportive friend to ease some administrative stress was important to 49% of responders.
  • Help with childcare or school runs
  • Take care of household chores
  • Walk their dog or feed their pets
  • Accompany them to a support group
  • Invite them for a gentle walk or a quiet film night
  • Signpost professional support if needed: Organisations like Cruse Bereavement Support and Relate can offer counselling and guidance if grief feels overwhelming.

Emotional ways to support someone who is grieving

When someone you care about is grieving, you might not know what to do or say – but your presence matters more than the perfect words, but here are some ideas:

  • Acknowledge the loss: A simple, heartfelt message (“I’m so sorry to hear”) can mean a lot. Avoid staying silent, which can make someone feel invisible.
  • Stay in contact: A short text or card may be easier to manage than a phone call. Ask them what form of contact feels comfortable.
  • Offer a listening ear: Sometimes the best support is simply sitting with them or letting them share memories. Use the name of the person who died if they are comfortable with it.
  • Avoid making it about your grief: You may have experienced loss too but try to keep the focus on their feelings.

Consistency is key. Grief can last months or years, so checking in periodically – even after the immediate aftermath – shows that your care is ongoing.

In short, supporting someone who is grieving is about showing up, listening without judgement, and gently offering both emotional and practical help. The first step is always to ask.

If you or someone you love needs help planning a funeral, choosing a coffin or casket, or finding compassionate guidance, the Welham Jones team are here to support families across West Kent and South East London. Please contact us today.

Annabel Evans
Author: Annabel Evans